Delivery

Standard Delivery - £4.99 or FREE over £99*

Available to UK Mainland - EXCLUDES purchases made in store for home delivery. Delivery charges for in store purchases will be calculated by distance from store

• In normal circumstances, we aim to deliver items marked standard delivery (smaller parcels) within 2-5 working days for orders placed before 11am Monday to Friday (excluding Bank Holidays). For pre Christmas delivery, please order by 11:00 on 20.12.2023.
• Orders are sent via a DPD Next Day service. On the morning of the day of delivery you will receive a 1-hour delivery window via email or text.
• Orders containing "pre-orders" will be despatched when the order is complete.
• Pre-order delivery dates are estimated, and are therefore subject to change.
• Highlands & Islands delivery available with surcharge calculated at checkout. Unfortunately we are unable to deliver to Northern Ireland.
• If standard items are ordered with larger items marked 2 Man or Pallet Delivery, the items will be combined with that delivery method.
• Please note that plants are not despatched on Fridays.

*Exclusions apply on heavy or larger items, this will be calculated at the checkout stage and will show as a surcharge.

Pallet Delivery - FREE over £99*

Available to UK Mainland. Additional charges may apply - these will be calculated at checkout.

EXCLUDES purchases made in store for home delivery. Delivery charges for in store purchases will be calculated by distance from store

• Larger items, including garden furniture, will be delivered via our pallet courier. We offer this pallet courier service to UK mainland addresses from Monday to Friday (excluding Bank Holidays).
• For products held in stock we aim to deliver within 7-10 working days of your order, provided we are able to contact you to arrange a suitable delivery day.
• Please ensure you provide a telephone number and email address to enable our courier to contact you and avoid a delay.
• Deliveries will be made on pallets, this is to ensure that your order arrives in perfect condition.
• Unfortunately the delivery company will be unable to remove items from the pallet or take the pallet away with them and delivery will be made to the kerbside.
• Please note that your order may be delivered on a very large vehicle, up to 18T and good access will be required. If you are unsure whether a large vehicle can access your address, please contact us BEFORE placing your order.
• Please email the team at enquiries@britishgardencentres.com if you have any queries about the delivery of a large item. We'll be happy to help.
• Orders for large deliveries to offshore islands and parts of the Highlands incur a surcharge. Please contact us for further details.

*Exclusions apply on certain items - this will be calculated at the checkout stage and will show as a surcharge.

Gift Cards & Vouchers - £2.75 or FREE over £99

• Sent via Royal Mail 1st Class Signed for.
• Please allow extra time for delivery during peak periods (Mother's Day, Christmas etc). For Christmas delivery, we recommend ordering by Friday 15.12.2023.

Events Tickets - FREE e-delivery

• After placing your order, you will receive an email with your e-ticket which you can print or save.
• Please ensure the email address you provide is correct and check your spam/junk folder.

Seeds - £2.75 or FREE over £99

• Sent via Royal Mail 1st Class Signed for.
• Please allow extra time for delivery during peak periods (Mother's Day, Christmas etc)